Continuous improvement
The three-year objectives defined in the Strategic Plan of the Department are monitored annually according to clear, transparent, defined and documented criteria in order to identify any problems and develop appropriate improvement actions. The Department also identifies operational objectives for administrative activities in order to measure organisational performance, i.e. the contribution made to institutional missions.
The Department has established the Departmental Quality Assurance Committee and also monitors its own governance system and internal quality assurance system to assess whether the organisation (in terms of the allocation of responsibilities and committees) needs to be adapted to evolving requirements.
The document in which the Department formalises its self-assessment with the involvement of teaching, technical-administrative staff and the student community is the Annual Department Review.